Better Reviews, Stronger Brand, Higher RevPAR

Turn your guest reviews into your greatest lead generator. Generate more repeat business and total reservations by optimizing your social presence.

Directly text your guests for higher engagement rates.
Get summaries of feedback via dashboard and e-mail.
Generate more reviews with higher ratings.
User
User
User
3 Heros improving ratings
Product Demo

Reputation = Revenue

A 10% increase in a hotel’s Global Review Index™ results in an increase of

+8.9%

to ADR

+5.4%

to Occupancy

+14.2%

to RevPAR

According to a study performed by the Cornell School of Hotel Administration.

Contact guests directly, generate better reviews, increase RevPAR.

Our experiments have shown texting guests has a higher response rate than emails. With the help of AI we can personalize each conversation and handle negative feedback before it gets posted online.
UploadMessageTriageGenerate ReviewsRespondProfit

Upload

  • Upload your guest departure list into our portal.

Is a bad online reputation causing you to lose customers?

Without HotelHero.ai

  • Emails don't get opened or sent to spam
  • Manually texting each customer is laborious
  • Having to remind your staff to request reviews
  • Unsure how the customer may respond
  • Too busy to follow up within 24 hours

With HotelHero.ai

  • Reach out to customers via text message
  • Automatically engage with customers within 24 hours
  • Control your automatic outreach schedule and frequency
  • Collect feedback and only send review links to satisified customers
  • Get back more time to attend to other matters

Pricing

First 25 customers get a $50% discount

Monthly

Annual (+2 Months Free)

POPULAR

Hero

Well suited for portfolio managers.

$4.00

$2.00

PER ROOM

PER MONTH USD*

  • For partners with 2-10 properties.
  • For partners with 100 to 1,000 rooms.
  • Access to our Admin Dashboard.
  • Automated outreach via text.
  • Vanity site hosting with SEO optimization.
  • 24/7 Customer Support.

Enterprise

Great fit for larger partners

Contact Sales

  • For partners with over 10 properties.
  • For partners with over 1,000 rooms.
  • Access to our Admin Dashboard.
  • Automated outreach via text.
  • Automated review responses on popular platforms.
  • Weekly analytic emails.
  • 24/7 Customer Support.

*Introductory pricing for our early customers.

FAQ

Frequently Asked Questions

  • We will contact your customers, on your behalf via text, to collect feedback, organize this feedback into an actionable summary, and solicit reviews from the guests who enjoyed their stay with you.

  • Yes! We have a 100% satisfaction guarantee. If you do not get the results you are looking for, you get your money back within the first 30 days.

  • Yes! We record all of our text conversations with your guests so you can view them and provide provide.

  • We provide an interactive admin dashboard that will allow you to view high-level stats on our efforts.

Background

Generate better reviews, improve your reputation, increase your RevPAR!

Don't waste time sending emails or waiting for your guests to respond. Set up an automated outreach via text!